Monarch Casino Resort & Spa, located in the vibrant entertainment hub of Black Hawk, Colorado, sought to elevate its guest offering with a world-class luxury spa. Delivered by our strategic partner Kurland, this wellness facility was designed and installed as a premium wellness destination that would set new standards in the highly competitive U.S. casino market.
Black Hawk, Colorado, USA
Monarch Casino Resort & Spa
Services provided
- Spa Concept Development
- Installation
- Signature Treatment Creation
Key installations
- Two Experience Steam Baths
- Kurland Stone Bath (Steinbad®)
- Laconium
- Two Soft-Pack® Systems
- SnowBliss shower
- Salt Light Room
- Ice Fountain
- Experience Showers
Treatments offered
- Peeling rituals in steam baths
- Immersive therapies using Soft-Pack® systems
- Signature wellness journeys tailored for casino clientele
The challenge
The client required a spa concept that could deliver a distinctive, luxury wellness experience for casino guests – a demographic seeking indulgence, relaxation, and exclusivity. The challenge was to create a spa that not only differentiated the resort within a crowded entertainment market but also provided immersive facilities capable of competing with global wellness leaders. The spa needed to seamlessly blend high-end design, cutting-edge thermal features, and tailored treatments to capture attention, encourage repeat visits, and reinforce the property’s luxury positioning.
Our approach
A complete spa concept was carefully developed, installing an extensive range of thermal and sensory experiences designed to immerse guests in relaxation and rejuvenation. Facilities such as the Kurland Stone Bath, Soft-Pack® systems, and multi-sensory thermal zones ensured a unique wellness journey. Treatments were curated to appeal to the casino demographic, combining indulgence with exclusivity to enhance guest satisfaction and loyalty.
The outcome
The spa quickly became a benchmark for U.S. luxury resort wellness, earning recognition as the 4th Best Hotel Spa in America (USA Today 2023). It now stands as a leading attraction within Monarch Casino Resort, differentiating the property and elevating its reputation nationwide.
